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Why did HCPF choose Colorado Access as its long-term care services administrator?

Colorado Access is managed care, does this mean that HCPF is trying to make HCBS managed care?

What if my providers are not contracted with you?

What if I do not like my case manager?

If I want to change my case manager, whom should I notify?

Why did HCPF choose Colorado Access as its long-term care services administrator?

HCPF determined that the proposal submitted by Colorado Access truly demonstrated their ability to develop a wider range of community partnerships and networks. Colorado Access also demonstrated a concerted effort toward implementing person-centered services, which promotes the HCPF's values and missions. Colorado Access has been the single entry point agency for long term supports and services for Adams, Arapahoe, Denver, Douglas, and Elbert counties since July 2013.

Colorado Access is managed care, does this mean that HCPF is trying to make HCBS managed care?

Home and Community Based Services are paid on a fee-for-service-basis. State statute prohibits the application of a managed care approach to Medicaid long-term care services and supports.

What if my providers are not contracted with you?

The services Colorado Access provides through the Single Entry Point contract are case management, functional eligibility determination and utilization review only. As a result, we do not have provider contracts for Access Long Term Support Solutions. If your provider is not contracted, he/she will need to contact HCPF to become a provider.

What if I do not like my case manager?

You may request a new case manager at any time.

If I want to change my case manager, whom should I notify?

If you want to change your case manager, please call us at 1-877-710-9993.

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